LaLOO Warranty and Conditions

LaLOO warrants a lifetime warranty on chrome accessories and boutique items to be free from manufacturer’s defects in material and workmanship.


LaLOO warrants its new 2017 NVelup towel warmers (series ETW) to be free from manufacturer’s defects in workmanship and materials for a period of 7 years from date of purchase. The warranty covers both finish and electrical components.


LaLOO warrants special finish accessories from manufacturer’s defects in material and workmanship for 5 years. Build up of soap and mineral deposits are not covered. Damage resulting from inappropriate care (use of caustic or abrasive cleaners) is not covered.

 

LaLOO warrants its LED mirrors for a period of 5 years or 50,000 hours from manufacturer’s defects in material and workmanship.


LaLOO warrants its decorative mirrors for a period of 2 years from manufacturer’s defects in material and workmanship. Refer to page 198 for freight damage claims.

 

LaLOO warrants the NP03 heated towel shelf for 2 years from manufacturer’s defects in material and workmanship.


LaLOO warrants its magnification mirrors, Qurios medicine cabinets and swivel towers to be free from manufacturer’s defects in material and workmanship for a period of 1 year.

 

LaLOO warrants all products used for commercial installations to be free from manufacturer’s defects in material and workmanship for 1 year.

PROOF OF PURCHASE

LaLOO will only honour warranty claims that are accompanied with a proof of purchase by the end user. Forward all warranty claims to service@laloo.ca. Warranties only apply to original owner and are not transferable to subsequent owners.

LIMITATIONS

This warranty does not cover shipping costs, labor costs, or other costs associated with the installation or replacement of the product or part. This warranty does not cover products which have been improperly installed or subject to improper use or used in a location other than a residential bathroom or products which have been damaged due to mineral deposits or the use of corrosive or abrasive cleaning agents. LaLOO is not responsible or liable for indirect, special or consequential damages arising out of or in connection with the use or performance of its products. Its liability under this warranty is limited to the replacement of the defective material at the location of the purchase. The original dated sales receipt must be retained by the consumer and is the only acceptable proof of purchase. This warranty gives you specific legal rights and you may also have other rights, which may vary from province to province.